A Principled AI Approach
Our Promise to Clients, Employees, and the Industry
Over the years, we have repeatedly seen the promise of new eDiscovery technology fall short because practical user needs are ignored. To avoid such blind spots, we’ve always embraced a deeply collaborative approach in our solution development, and our work with AI is no different.
By involving our internal experts and clients at every stage from identifying problems and understanding workflows to designing the user interface, we ensure our AI is fully human-centric—a method we term, “Participatory AI.”
Our commitment to this Participatory AI method led us to create a series of promises around our use of AI.
We promise to comply with all applicable regulations—staying current as the legal landscape evolves and ensuring our customers are, too.
We promise to implement the highest level of quality control on our AI models—mitigating bias and constantly measuring to guarantee accurate results.
We promise to use our customers’ desired outcomes as the driver of our AI investments and the measure of our AI solutions’ value.
We promise to protect critical information through architecture and practices that ensure our clients’ data doesn’t go anywhere they don’t want it to go.
We promise to earn (and keep) your trust by providing visibility and verifiability into every model’s data inputs and outputs.
Innovation at Lighthouse
Harnessing technology to dramatically improve outcomes for our clients is foundational to our culture. Today, the lion’s share of focus is on AI, but that isn’t the only area of innovation at Lighthouse.
Key Document Identification
Find the information that matters most in weeks instead of months with targeted linguistic driven search.
Self-Serve eDiscovery
Automate and orchestrate manually intensive tasks in Relativity using Lighthouse Spectra to streamline your eDiscovery workflows.
Privilege Logging
Cut the amount of time you spend on privilege log creation in half with AI generated privilege log descriptions.
We don’t need to reinvent the wheel. Where we tend to focus our investment is on the gaps.
John "JP" Pollard, Chief Solutions Officer
The Lighthouse Innovation Approach
