ChatSmart is the only solution that is purpose-built from the ground up to address the complexities of chat, text messaging, and other collaboration technologies.
The use of chat in the workplace has been growing exponentially. Until now, ediscovery teams have had to rely on generic and incomplete schemes for handling chat data in matters. Other processing and review technologies are difficult to use, inefficient, and unreliable because they’re not purpose-built. And producing chat without proper review could lead to accidentally producing privileged information.
Introducing ChatSmart, a pre-processing engine and review technology specifically created to address the complexities of chat, text/SMS/MMS, instant messaging, and collaboration platform communications. ChatSmart provides comprehensive, cost-effective, and defensible chat data in a dynamic custom viewer for a faster, improved review experience.
ChatSmart restores context through defragmenting and deduplicating data at the message-level in a unique approach that provides unrivaled accuracy and detail.
The chat-specific viewer allows search and filtering on custodians, chat types, dates, and keywords prior to generating message transcripts, providing an unmatched ability to quickly pinpoint the most critical information, in its entirety.
Lighthouse consultants provide visualizations that intuitively tell the story within your data. Visual reports show important communication patterns, relationships, frequencies of interactions, and noteworthy gaps within messaging history.