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Chat eDiscovery

Chat eDiscovery is a comprehensive chat message processing and review solution, which allows rapid, efficient, and complete review of chat data in any format, from any source. It combines unmatched innovation with a deep understanding of the particular challenges associated with chat messaging to deliver the only solution you will want to rely on for review of instant message and chat communications.

Message-level deduplication reduces chat message data by up to 90% before review

INTELLIGENT

Comprehensively restores context, deduplicates data at the message level, and delivers integrated and chronologically threaded chat messages for review in Relativity, where reviewers have access to complete and intuitive reporting, dynamic searching, and message filtering.

EFFICIENT

Delivers substantial time and cost savings by substantially reducing chat messaging data set sizes during pre-processing, by up to 90%, before it gets to review.

EXPERTLY SUPPORTED

Supported by experts with a deep understanding of chat messaging challenges who are here to support you. We can generate summary reports of essential case details to help you tell the story of your chat data intuitively.

Quote
Quote
“Using Chat eDiscovery we have significantly reduced the volume of messages needing review.”
-Global Financial Institution

Features

GAP IDENTIFICATION

Gap Identification Conversations are graphically represented on a timeline for intuitive and immediate identification of all exceptions and unexpected gaps.

MESSAGE-LEVEL DEDUPLICATION

Deduplicates text and chat data across different custodians, formats and archiving systems, and removes disclaimers and other system events leaving only relevant content.

SEARCH AND FILTERING

Dynamic searching and filtering on custodians, chat types, dates, and keywords prior to generating message transcripts, allows review team to to quickly hone in on the most critical information

VISUALIZED COMMUNICATION

Intuitive understanding of conversations through visual representation of communication patterns, relationships, and frequencies of interactions. See who communicates with whom to identify patterns, irregularities, and context.

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