Novel AI Image Analysis Speeds Data Breach Response
While the organization of data breach responses can be similar, every company’s data contains unique PII, making it an arduous process, even when using technology. Lighthouse partnered with outside counsel to create and deploy a novel approach using GenAI to alleviate the burden of PII extraction and linking while maintaining the rigor that a breach response requires.
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Documents to Review
PII Components
Total Savings
Challenge
When a financial institution suffered a data breach, outside counsel was faced with 300K documents—many scanned—to review and support the response. OCR is a common way to include images into document review, but can lose key information and formatting, including removal of the link between a piece of data and its data owner(s).
Further, in addition to standard pieces of PII that needed to be extracted, there were client-specific nuances we needed to capture and address.
Solution
Lighthouse has long used AI to support data breach matters. With the emergence of more sophisticated LLMs, we can more finely tune our approaches to each client’s data. For this matter, we built an AI workflow calibrated to analyze scanned documents while maintaining PII linkage.
Mid-way through review, it became necessary to add business-level information about the types of accounts that created some of the PII. The teams deployed AI with prompts already calibrated to the document set, enabling rapid analysis without delaying the timeline. Conventional methods would have required document re-review, resulting in significant schedule setbacks.
Conclusion
The implementation of a generative AI solution by Lighthouse proved to be a highly effective solution for the financial intuition’s data breach response. Using AI, 30 PII components were efficiently identified and extracted from a dataset
of 300K documents and link them to individuals and account details.
Lighthouse’s generative AI expertise and custom workflows ensured the accuracy and integrity of the data being extracted. Overall, the project demonstrated the power of Lighthouse AI in expediting the review process in a complex data breach, leading to a total savings of $550K.
