From Chaos to Clarity: How AI-Powered Review Transformed a High-Stakes Case
A major healthcare provider faced a complex document review that threatened to overwhelm their legal team. The initial scope was staggering: 11 million documents from 14 related matters across 9 states.
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Jurisdictions
Decisions Reused
Saved
The challenge wasn’t just about volume—it was about orchestrating a symphony of moving parts. Each jurisdiction had its own unique scope of relevancy and was managed by different case and eDiscovery teams.
To tackle this challenge, Lighthouse architected a strategic workflow powered by AI. The cornerstone of the approach was creating a unified document repository alongside jurisdiction-specific databases and training a team of specialized reviewers to handle both universal and jurisdiction-specific responsiveness criteria.
The results exceeded expectations on multiple fronts. The review scope was reduced to just 90,000 documents requiring human review. Automating coding propagation to families, this resulted in a national database of 150,000 documents. This database meant that counsel could instantaneously produce a tranche of documents, buying them more time to review documents unique to each jurisdiction and for strategic case assessment.
Additionally, this approach reused 100,000 coding decisions, maintained strict data control, billing accuracy, and gave counsel the peace of mind that they could hit the ground running should any additional matters arise. Most impressively, this AI-powered workflow delivered $650,000 in cost savings—a victory for the client who had anticipated a much higher price tag for such a complex undertaking.
