In the interest of employee safety and business continuity for our clients, Lighthouse has implemented the following preparedness measures related to Coronavirus (COVID-19). We continue to follow the guidance of the World Health Organization (WHO), United States Centers for Disease Control and Prevention (CDC), as well as the state and local governments for each of our respective office locations and are prepared to put our Business Continuity and Pandemic Recovery Plans in place if needed.
Our Pandemic Recovery Plan specifically leverages our organization’s resiliency. Lighthouse has the ability to operate its data centers remotely and allow its workforce to access systems from home (social distancing management) for prolonged periods of time. The plan includes defined roles and responsibilities and is designed to fit a variety of outbreak scenarios. Between our highly distributed global workforce, with nearly 50% of employees working out of their homes, and the flexibility of our technology infrastructure that allows virtually all employees to work remotely, we are confident that we will be able to continue to provide the same excellent service that clients are accustomed to receiving in the event of a further outbreak.
Additional specific actions we are taking related to COVID-19 include:
We take the health and safety of our employees and business continuity seriously and will continue to remain diligent and informed in our response as the COVID-19 outbreak continues to evolve.