Phillips Karosich to lead client delivery as a member of the company’s executive team
SEATTLE, Wash. (March 3, 2020) – Lighthouse, a leader in technology-enabled ediscovery, compliance and information governance services, today announced that Jen Phillips Karosich has been promoted to vice president of Client Services. In this new role, Phillips Karosich is responsible for managing client satisfaction as well as ensuring consistency and quality throughout every stage of ediscovery project workflows. In working directly with clients, her team creates the optimal project management experience by delivering work product in alignment with the desired strategy, budget and timeline.
“Jen brings a tremendous amount of experience, leadership and vision to the Client Services arm of the business,” said David Binder, chief financial and operating officer at Lighthouse. “Her history in leading technical teams and track record of ensuring best-in-class service to corporate and law firm clients makes her the perfect fit for this role.”
Phillips Karosich brings over 17 years of experience managing client services, consulting and technical teams exclusively in ediscovery. She has personally managed and led hundreds of large-scale ediscovery projects including complex litigation, government and internal investigations and corporate mergers and acquisitions across a wide range of industries. Prior to Lighthouse, Phillips Karosich was managing director at Discovia, which merged with Lighthouse in 2017. Prior to Discovia, she was vice president of Solutions and Services at Applied Discovery.
Phillips Karosich received her B.A. in Political Science and Sociology from the University of Washington and her J.D. from Seattle University School of Law. Phillips Karosich is an active member of the Washington State Bar Association.
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For 25 years, Lighthouse has provided software and services to manage the increasingly complex landscape of enterprise data for compliance and legal teams. Lighthouse leads by developing proprietary technology that integrates with industry-leading third-party software, automating workflows, and creating an easy-to-use, end-to-end platform. Lighthouse also delivers unique proprietary applications and advisory services that are highly valuable for large, complex matters, and a new SaaS platform designed for in-house teams. Whether reacting to incidents like litigation or governmental investigations, or designing programs to proactively minimize the potential for future incidents, Lighthouse partners with multinational industry leaders, top global law firms, and the world’s leading software provider as a channel partner. For more information, visit lighthouseglobal.com.