Company recognized for its continued investment in people, process, and technology.
SEATTLE, Wash. (Jan. 13, 2016) – Lighthouse, a leader in technology-enabled ediscovery services and consulting, today announced that the company has been named an Orange-level Relativity Best in Service provider. This designation recognizes kCura’s Relativity Premium Hosting Partners who pair people with process and technology to maintain environments with high user counts, as well as provide an exceptional experience for clients. Lighthouse has been recognized in the Relativity Best in Service program since 2013, and Orange-level certified since 2014. The Orange-level designation speaks to Lighthouse’s constant dedication to hiring talented people and building a robust infrastructure that serves leading multinational corporations from virtually every industry sector in the United States and Europe. Additionally, approximately 10 percent of the company’s staff continue to hold individual Relativity certifications, delivering a high level of technical expertise and service acumen to clients.
“Lighthouse has once again been recognized as an Orange-level Best in Service provider,” said Brian McManus, chief executive officer at Lighthouse. “This acknowledgement confirms that our alignment to clients, dedication to innovation and determination to build a team of experts committed to bettering the user experience continues to be a success. We are thrilled to be recognized for these accomplishments and eager to further our mission.”
Lighthouse has also developed a suite of custom features, solutions, advanced review applications and expert guidance around Relativity called Relativity Powered by Lighthouse. Included in this suite are highly innovative middleware, custom workflows and applications, such as the company’s proprietary SmartSeries, designed to improve the speed and consistency of review, as well as reduce the volume of documents requiring linear review. Clients’ overall review costs are reduced by as much as 60 percent through the use of these powerful solutions.
“Lighthouse has achieved Best in Service for the third consecutive year by providing their customers with an outstanding Relativity experience,” said Andrew Sieja, president and CEO of kCura. “We’re excited that they’ve taken full advantage of the platform to provide a unique offering to their customers, and plan to continue developing on it.”
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners in three areas: technical infrastructure, customer service, and product expertise. In addition, Best in Service partners must meet a set of requirements for their duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
kCura has two designations for Best in Service partners’ data centers: Orange and Blue. While both designate data centers that provide a quality Relativity experience, Orange-level sites have made additional investments in people, process and technology to manage installations with above-average user counts—all while maintaining the high standards of Best in Service.
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Lighthouse guides clients through every aspect of ediscovery, from the simplest projects to the most complex, risky matters. Our experienced, dedicated client teams deliver with high velocity, unparalleled quality, and a pragmatic focus on lowering overall ediscovery costs. We develop highly innovative applications built on leading third-party technology, making it more effective and easier to use, and we custom-engineer solutions to specific client requirements. Our client-aligned approach has enabled us to form long-term relationships with many of the world’s leading corporations and top law firms who rely on Lighthouse to meet all of their ediscovery needs. For more information, visit www.lighthouseglobal.com.
Recognized as a “Leader” in Gartner’s 2015 E-Discovery Magic Quadrant, kCura are the developers of the e-discovery software Relativity. Relativity has more than 130,000 active users in more than 40 countries from organizations including the U.S. Department of Justice and more than 190 of the Am Law 200. kCura helps corporations, law firms, and government agencies—numbering more than 10,000 organizations—meet unstructured data challenges by installing Relativity on-premises and providing hosted, on-demand solutions through a global network of partners. kCura has been named one of Chicago’s Top Workplaces by the Chicago Tribune for five consecutive years. Please contact kCura at firstname.lastname@example.org or visit www.kcura.com for more information.