Recognition underscores Lighthouse’s product expertise and continued dedication to customer service.
SEATTLE, WA (Dec. 11, 2014) – Lighthouse, a leader in technology-enabled ediscovery services and consulting, today announced that the company has earned kCura’s Orange-level Relativity Best in Service designation. This designation recognizes Relativity Premium Hosting Partners who pair people with process and technology to maintain environments with above-average user counts and provide an exceptional experience for clients.
The Orange-level designation speaks to Lighthouse’s constant dedication to hiring talented people and building a robust infrastructure that serves leading global technology corporations, healthcare institutions, Fortune 500 companies, and Am Law 100 firms from coast to coast. Additionally, 10 percent of the company’s staff continue to hold individual Relativity certifications, delivering a high level of technical expertise and service acumen to clients.
Lighthouse has also developed a suite of custom features, solutions, advanced review applications, and expert guidance around Relativity called Relativity Powered by Lighthouse, further extending the power of the industry-leading technology. Included in the suite are highly innovative middleware, custom workflows, and applications, such as its SmartSeries, designed to improve the speed and consistency of review and reduce the volume of documents requiring linear review. Clients’ overall review costs are reduced by as much as 60 percent through the use of this powerful suite of solutions.
“Lighthouse is once again honored to be recognized as a Relativity Best in Service partner, this time with Orange-level status,” said Brian McManus, chief executive officer of Lighthouse. “Our cutting edge innovations on top of third-party technologies, like Relativity, set Lighthouse apart in the industry by providing end-to-end performance of the highest quality, a unique end user experience, and significant cost savings to clients. This recognition underscores our team’s dedication to delivering the best outcomes to our clients every day.”
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners’ individual data centers in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for their duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
“We’re excited to recognize Lighthouse as an Orange-level Best in Service partner. Their commitment to providing their customers with an outstanding Relativity experience makes them deserving of this designation,” said Andrew Sieja, president and CEO of kCura.
For more information regarding Relativity solutions from Lighthouse, please contact email@example.com.
Lighthouse guides clients through every aspect of ediscovery, from the simplest projects to the most complex, risky matters. Our experienced, dedicated client teams deliver with high velocity, unparalleled quality, and a pragmatic focus on lowering overall ediscovery costs. We develop highly innovative applications built on leading third-party technology, making it more effective and easier to use, and we custom-engineer solutions to specific client requirements. Our client-aligned approach has enabled us to form long-term relationships with many of the world’s leading corporations and top law firms who rely on Lighthouse to meet all of their ediscovery needs. For more information, visit www.lighthouseglobal.com.
Recognized as a “Leader” in Gartner’s 2014 E-Discovery Magic Quadrant, kCura are the developers of the e-discovery software Relativity. Relativity has more than 100,000 active users worldwide from organizations including the U.S. Department of Justice and all of the AM Law 100. kCura helps corporations, law firms, and government agencies meet e-discovery challenges by installing Relativity on-premises and providing hosted, on-demand solutions through a global network of partners. kCura has been ranked the 175th fastest-growing technology company in North America on Deloitte’s Technology Fast 500 and named one of Chicago’s Top Workplaces by the Chicago Tribune. Please contact kCura at firstname.lastname@example.org or visit www.kcura.com for more information.